VIRPIL Controls Support Center

The VPC Configuration Software is used for a number of basic setup tasks. First it is used create the correct device profile - when you first use your VPC d...

The VPC Configuration Software does not need to be left running in the background as all settings are saved directly to the device firmware. 

As the device settings are saved directly to the VPC device's firmware, there is no need to reconfigure everything, even after reinstalling windows or ...

The VPC Software now loads in "Lite Mode" by default - this will only show the required options to get your VPC device fully working. If you want ...

Please check our video guide here:  

Please ensure that the grip is correctly attached to your base. Check our video guide:  <span class="fr-marker" dat...

Please note that this is expected behaviour due to how encoders operate. VPC devices report a "Physical" button input, which is mapped to a "...

If your VPC Device does not work after updating the firmware, please check that the correct profile is loaded. It is generally necessary to create a new pro...

Calibrate your VPC Device in the VPC Configuration Software by selecting the device in the device list and clicking "LOAD VPC DEVICE". On the &quo...

This is usually due to some conflict with other software or USB devices. If you're running any 3rd party controller/USB management software such as Cor...