VIRPIL Device Questions
Questions relating to the setup and operation of VPC devices.
The VPC Configuration Software is used for a number of basic setup tasks. First it is used create the correct device profile - when you first use your VPC d...
Thu, 5 Sep, 2019 at 7:06 AM
The VPC Configuration Software does not need to be left running in the background as all settings are saved directly to the device firmware.
Mon, 2 Sep, 2019 at 8:15 PM
As the device settings are saved directly to the VPC device's firmware, there is no need to reconfigure everything, even after reinstalling windows or ...
Mon, 2 Sep, 2019 at 8:15 PM
The VPC Software now loads in "Lite Mode" by default - this will only show the required options to get your VPC device fully working. If you want ...
Mon, 2 Sep, 2019 at 8:15 PM
Please check our video guide here:
Wed, 4 Sep, 2019 at 10:07 AM
Please ensure that the grip is correctly attached to your base. Check our video guide: <span class="fr-marker" dat...
Thu, 5 Sep, 2019 at 7:21 AM
Please note that this is expected behaviour due to how encoders operate. VPC devices report a "Physical" button input, which is mapped to a "...
Mon, 2 Sep, 2019 at 8:16 PM
If your VPC Device does not work after updating the firmware, please check that the correct profile is loaded. It is generally necessary to create a new pro...
Mon, 2 Sep, 2019 at 8:17 PM
Calibrate your VPC Device in the VPC Configuration Software by selecting the device in the device list and clicking "LOAD VPC DEVICE". On the &quo...
Mon, 2 Sep, 2019 at 8:17 PM
This is usually due to some conflict with other software or USB devices. If you're running any 3rd party controller/USB management software such as Cor...
Mon, 2 Sep, 2019 at 8:18 PM